Why Are Incompetent Employees Almost Always Your Boss?

Excuse the oxymoron in the headline, but I just want to get something off my chest. Why is it that incompetent people seem to find their way to the top of the food chain? I find none of them to be charming or possess any leadership qualities. In fact, their very personality can shred cheese … Continue reading Why Are Incompetent Employees Almost Always Your Boss?

The Importance of Eye Contact

You know the old adage: The eyes are the window to the soul. I’d like to believe the eyes are also a sign of respect between people. The very act of looking someone directly in the eyes shows professionalism, trustworthiness, and my personal favourite: respect. This past week I’ve been struggling with how to handle … Continue reading The Importance of Eye Contact